The other day I ordered “Yoga In Bed†on DVD as a way for David and I to stretch and become flexible, as our desk jobs just don’t do that. Lovely, lovely way to start and end the day. I felt like a human being before 10:00 this morning and that never happens.
Then I called the post office. We put the mail on hold while we were in Big Sur and they’ve yet to actually take it off of hold. So I called the number on the confirmation page and got a bright and happy shiny person. Before 10:00. I don’t like bright and happy shiny people before ten in the morning. I don’t like them as customer service reps period. I’m calling you because something isn’t working the way I think it ought to and you’re trying to disarm my crank makes me crankier.
Bright and happy shiny postal worker: “I see your hold service is inactive which means they aren’t holding you mail any longer.â€
Countess Shell: “Right. And it wasn’t active yesterday and we got not mail so clearly something is amiss.â€
BaHSPW: “But it is in active. That means they are delivering your mail.â€
CS: “Ah, but they aren’t and that’s why I am calling you.â€
BaHSPW: “Well, that is odd. I would be more than happy to fill out a report and have someone look into it for you. Someone will get back to you within five business days.â€
CS: (sighs) “But I’m not getting my mail.â€
BaHSPW: “Well, I’d be happy to give you the number of the Fremont post office and you may speak with them directly.â€
CS: “Ok. Let’s do that.â€
BaHSPW: “The local number is 510.XXX.XXXX. Now you have an amazing day and thank you for calling the United Stat.â€
CS: (slamming down the phone) “Fuck.â€
Oh, and no one answers the phone at the local post office. And I was in such an amazing mood this morning. Grrrr. Aurgh.
June 30th, 2006 at 8:29 am
Oh. My. God. You mean somebody actually said “Amazing day” on the phone? A real live customer service person?
Grr…
I can’t imagine anyone LESS sincere…
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