shell on June 27th, 2006

The other day I ordered “Yoga In Bed” on DVD as a way for David and I to stretch and become flexible, as our desk jobs just don’t do that. Lovely, lovely way to start and end the day. I felt like a human being before 10:00 this morning and that never happens.

Then I called the post office. We put the mail on hold while we were in Big Sur and they’ve yet to actually take it off of hold. So I called the number on the confirmation page and got a bright and happy shiny person. Before 10:00. I don’t like bright and happy shiny people before ten in the morning. I don’t like them as customer service reps period. I’m calling you because something isn’t working the way I think it ought to and you’re trying to disarm my crank makes me crankier.

Bright and happy shiny postal worker: “I see your hold service is inactive which means they aren’t holding you mail any longer.”

Countess Shell: “Right. And it wasn’t active yesterday and we got not mail so clearly something is amiss.”

BaHSPW: “But it is in active. That means they are delivering your mail.”

CS: “Ah, but they aren’t and that’s why I am calling you.”

BaHSPW: “Well, that is odd. I would be more than happy to fill out a report and have someone look into it for you. Someone will get back to you within five business days.”

CS: (sighs) “But I’m not getting my mail.”

BaHSPW: “Well, I’d be happy to give you the number of the Fremont post office and you may speak with them directly.”

CS: “Ok. Let’s do that.”

BaHSPW: “The local number is 510.XXX.XXXX. Now you have an amazing day and thank you for calling the United Stat.”

CS: (slamming down the phone) “Fuck.”

Oh, and no one answers the phone at the local post office. And I was in such an amazing mood this morning. Grrrr. Aurgh.

One Response to “Grrr. Aurgh.”

  1. Oh. My. God. You mean somebody actually said “Amazing day” on the phone? A real live customer service person?

    Grr…

    I can’t imagine anyone LESS sincere…

    [Reply]

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